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Delivery & Returns

 

Duties & Taxes

If you are ordering from outside the United States we recommend sending us an email/ message before so that we can notify you of any duties/customs that may be applied. The price you pay to NYC Jewelry includes New York State taxes only.

In certain situations- (If applicable) as the recipient of the order, you will need to pay any import duties and taxes directly to the carrier to release your order from customs. We are unable to advise on the exact amount, and recommend you contact your local customs office/tax authority before placing an order.

Collect In Store       

  • You cannot choose to collect your order, please watch this space for further updates.

 

Shipping Information

  • Domestic shipping costs are covered by us after $50. It’s always free shipping.
  • International shipping costs can vary between depending on their location and order size.
  • You will receive an estimated delivery window in your order confirmation email
  • We're unable to ship to P.O. boxes or APO/FPO addresses

 

RETURNS

  • Thank you for your purchase. We understand that sometimes the right items might not work out and we are happy to return unworn and unaltered jewelry within 14 days of your original purchase.

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